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Royal Statistical Society
Social Research Association
Cathie Marsh lecture

The Cathie Marsh Memorial Lecture

Generative-AI in Qualitative Research: Step-Change, Abomination, or…? 

Dr Christina Silver

Director, QDAS | Qualitative Data Analysis Services

Associate Professor, CAQDAS Networking Project, University of Surrey

Dr Steve Wright 

Senior Lecturer in Medical Education, University of Lancashire 

Overview

The use of Generative-AI tools based on the capabilities of Large Language Models (LLMs) is infiltrating every aspect of the qualitative research cycle, from generating ideas to inform design, through data collection, creation and transcription, all phases of data analysis, and writing about and communicating findings.

What this means for the professions is yet to be fully understood. Some hail the new era with enthusiasm, advocating for the adoption of these technologies to speed-up and improve qualitative research. Others entirely dismiss its use on ethical and/or methodological grounds. Neither extreme offers a perfect response for all situations.

 

In this lecture we pose a number of important questions that the qualitative community of practice are grappling with, the answers of which will shape the development of guidelines for harnessing Gen-AI for qualitative analysis in different contexts.

 

These include:

When might the use of Gen-AI for qualitative research be appropriate, and when is it absolutely not?

Is the answer different according to topic focus, data type, analytic method?

How do contextual factors like sector, discipline and geographies influence the debate?

Why do qualitative researchers consider using Gen-AI in the first place?

What problem are they seeking to solve?

What affect does the use of Gen-AI have on the legitimacy and reputation of qualitative research?

 

Researchers consider such questions for each qualitative project, yet the community of practice also needs to collectively discuss and address them, and this lecture is part of that process.

Selected references 

Paulus TM & Marone V (2024), "In Minutes Instead of Weeks": Discursive Constructions of Generative AI and Qualitative Data Analysis. Qualitative Inquiry. Published Online May 8th 2024

​Emily M. Bender, Timnit Gebru, Angelina McMillan-Major, and Shmargaret Shmitchell. (2021), On the Dangers of Stochastic Parrots: Can Language Models Be Too Big?. In Proceedings of the 2021 ACM Conference on Fairness, Accountability, and Transparency (FAccT '21). Association for Computing Machinery, New York, NY, USA, 610–623. 

 

​Kristi Jackson, Queri, Trena Paulus, University of Georgia & Nicholas H. Woolf, Woolf Consulting (2018), The Walking Dead Genealogy: Unsubstantiated Criticisms of Qualitative Data Analysis Software (QDAS) and the Failure to Put Them to Rest

 

Morgan, D. L. (2023). Exploring the Use of Artificial Intelligence for Qualitative Data Analysis: The Case of ChatGPT. International Journal of Qualitative Methods, 22

Kauffmann, J., Dippel, J., Ruff, L. et al. Explainable AI reveals Clever Hans effects in unsupervised learning models. Nat Mach Intell (2025).

Mark Steyvers, Heliodoro Tejeda, Aakriti Kumar, Catarina Belem, Sheer Karny, Xinyue Hu, Lukas W. Mayer & Padhraic Smyth, What large language models know and what people think they know, Nature online journal, 2025

Ming Yin, Bridging the gap between machine confidence and human perceptionsNature online journal, 2025

Selected resources 

Qualitative-AI Pages on the CAQDAS Networking Project Website. 

Information includes:

  • AI Tools for Qualitative Analysis

  • Ethics of AI in Qualitative Analysis

  • Resources on AI in Qualitative Analysis

  • Guidance on AI use

Mystery AI Hype Theatre 3000 Podcast

Episode 28: LLMs Are Not Human Subjects. March 4, 2024

 

CAQDAS Chat with Christina Podcast

Episode 10: Christina Chats with Janet Salmons. May 31, 2024

From 30 mins we begin talking about research integrity and the ethics of using generative AI

Symposium on AI in Qualitative Analysis

Organised by the Social Research Association in partnership with the CAQDAS Networking Project

Series of webinars on AI in Qualitative Research

Blogposts

Selected Software and Applications

(NB: these are not all the available options, just those mentioned in this talk).

For reviews of these and other CAQDAS packages see the CAQDAS Networking Project website and the Qualitative AI blog series. 

  • AILYZE - founded 2023 - Generative-AI for Qualitative Analysis (proprietary models not OpenAI)

  • ATLAS.ti - founded 1989 - Established CAQDAS package incorporating Generative-AI tools since 2023 (using OpenAI models)

  • CoLoop - founded 2023 - Generative-AI for Qualitative Analysis (using OpenAI models)

  • DiscoverText - founded 2009 - Established CAQDAS combining human interpretation and machine-learning to perform text classification

  • MAXQDA - founded 1989 - Established CAQDAS package incorporating Generative-AI tools since 2023 (using selection of models)

  • NVivo - founded 1980s - Established CAQDAS package incorporating Generative-AI tools since 2024 (using OpenAI models)

  • QInsights – founded 2024 – Generative-AI App for Qualitative Analysis (using various gpt4 models through Microsoft Azure)

  • Quirkos - founded 2013 - Established CAQDAS package incorporating automated transcription since 2023

  • Reveal - founded 2024 - Generative-AI for Qualitative Analysis (using OpenAI models)

  • Transana - founded 2002 - Established CAQDAS package incorporating automated transcription since 2023

  • Wordstat – founded 1998 – Established Text Mining package incorporating Generative-AI capabilities since 2025

Future relevant workshops

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