


The Cathie Marsh Memorial Lecture
Generative-AI in Qualitative Research: Step-Change, Abomination, or…?
Dr Christina Silver
Director, QDAS | Qualitative Data Analysis Services
Associate Professor, CAQDAS Networking Project, University of Surrey
Dr Steve Wright
Senior Lecturer in Medical Education, University of Lancashire
Overview
The use of Generative-AI tools based on the capabilities of Large Language Models (LLMs) is infiltrating every aspect of the qualitative research cycle, from generating ideas to inform design, through data collection, creation and transcription, all phases of data analysis, and writing about and communicating findings.
What this means for the professions is yet to be fully understood. Some hail the new era with enthusiasm, advocating for the adoption of these technologies to speed-up and improve qualitative research. Others entirely dismiss its use on ethical and/or methodological grounds. Neither extreme offers a perfect response for all situations.
In this lecture we pose a number of important questions that the qualitative community of practice are grappling with, the answers of which will shape the development of guidelines for harnessing Gen-AI for qualitative analysis in different contexts.
These include:
When might the use of Gen-AI for qualitative research be appropriate, and when is it absolutely not?
Is the answer different according to topic focus, data type, analytic method?
How do contextual factors like sector, discipline and geographies influence the debate?
Why do qualitative researchers consider using Gen-AI in the first place?
What problem are they seeking to solve?
What affect does the use of Gen-AI have on the legitimacy and reputation of qualitative research?
Researchers consider such questions for each qualitative project, yet the community of practice also needs to collectively discuss and address them, and this lecture is part of that process.
Selected references
Paulus TM & Marone V (2024), "In Minutes Instead of Weeks": Discursive Constructions of Generative AI and Qualitative Data Analysis. Qualitative Inquiry. Published Online May 8th 2024
Emily M. Bender, Timnit Gebru, Angelina McMillan-Major, and Shmargaret Shmitchell. (2021), On the Dangers of Stochastic Parrots: Can Language Models Be Too Big?. In Proceedings of the 2021 ACM Conference on Fairness, Accountability, and Transparency (FAccT '21). Association for Computing Machinery, New York, NY, USA, 610–623.
Kristi Jackson, Queri, Trena Paulus, University of Georgia & Nicholas H. Woolf, Woolf Consulting (2018), The Walking Dead Genealogy: Unsubstantiated Criticisms of Qualitative Data Analysis Software (QDAS) and the Failure to Put Them to Rest
Morgan, D. L. (2023). Exploring the Use of Artificial Intelligence for Qualitative Data Analysis: The Case of ChatGPT. International Journal of Qualitative Methods, 22
Kauffmann, J., Dippel, J., Ruff, L. et al. Explainable AI reveals Clever Hans effects in unsupervised learning models. Nat Mach Intell (2025).
Mark Steyvers, Heliodoro Tejeda, Aakriti Kumar, Catarina Belem, Sheer Karny, Xinyue Hu, Lukas W. Mayer & Padhraic Smyth, What large language models know and what people think they know, Nature online journal, 2025
Ming Yin, Bridging the gap between machine confidence and human perceptions, Nature online journal, 2025
Selected resources
Qualitative-AI Pages on the CAQDAS Networking Project Website.
Information includes:
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AI Tools for Qualitative Analysis
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Ethics of AI in Qualitative Analysis
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Resources on AI in Qualitative Analysis
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Guidance on AI use
Mystery AI Hype Theatre 3000 Podcast
Episode 28: LLMs Are Not Human Subjects. March 4, 2024
CAQDAS Chat with Christina Podcast
Episode 10: Christina Chats with Janet Salmons. May 31, 2024
From 30 mins we begin talking about research integrity and the ethics of using generative AI
Symposium on AI in Qualitative Analysis
Organised by the Social Research Association in partnership with the CAQDAS Networking Project
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Part 1 AI in Qualitative Analysis: Developments and Methodological implications. Nov 25, 2023. Full recording available on YouTube
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Part 2 AI in Qualitative Analysis: Research Applications, Opportunities and Challenges, Dec 2, 2025. Full recording available on YouTube
Series of webinars on AI in Qualitative Research
AI in Qualitative Analysis Playlist including:
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Qualitative-AI: Steo-Change or Hoo-ha? CAQDAS webinar
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Developments in Qualitative-AI and why it Matters. Researcher Accelerator webinar
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The process of QDA in the Era of AI. Expert Panel Discussion, World Conference in Qualitative Research (WCQR) 2025
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AI, Critical Thinking and Reflexivity in Qualitative Analysis: What’s the relationship? CAQDAS webinar
Blogposts
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Artificial Intelligence and Machine Learning in Qualitative Analysis, Steve Wright, Independent CAQDAS trainer. Published on Steve's personal blog. June 5th 2024.
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Important Issues for Automated Transcription, David Woods, Lead Developer of Transana. Published on the Transana Blog
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Automated transcription and some risks of machine interpretation, Daniel Turner, Director of Quirkos Software. Published on the Quirkos Blog April 23rd 2023.
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AI in Qualitative Research, blog series,Christina Silver, Director of CAQDAS Networking Project, University of Surrey & Director of Qualitative Data Analysis Services (QDAS)
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Embracing the Paradigm Shift: Moving Beyond Coding in Qualitative Research Susanne Friese, Director of Qeludra B.V. and developer of QInsights. CAQDAS Blog. March 3rd 2025
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Trapped by the Slickness of AI: Understanding the Lure of Large Language Models Julia Ligteringen, Business Development and Customer Success Manager at Leximancer. CAQDAS Blog. January 30th 2025
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How can Gen-AI assist with interpretive QDA? Nick Woolf, Independent Qualitative Consultant. CAQDAS Blog. November 30th 2024
Selected Software and Applications
(NB: these are not all the available options, just those mentioned in this talk).
For reviews of these and other CAQDAS packages see the CAQDAS Networking Project website and the Qualitative AI blog series.
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AILYZE - founded 2023 - Generative-AI for Qualitative Analysis (proprietary models not OpenAI)
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ATLAS.ti - founded 1989 - Established CAQDAS package incorporating Generative-AI tools since 2023 (using OpenAI models)
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CoLoop - founded 2023 - Generative-AI for Qualitative Analysis (using OpenAI models)
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DiscoverText - founded 2009 - Established CAQDAS combining human interpretation and machine-learning to perform text classification
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MAXQDA - founded 1989 - Established CAQDAS package incorporating Generative-AI tools since 2023 (using selection of models)
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NVivo - founded 1980s - Established CAQDAS package incorporating Generative-AI tools since 2024 (using OpenAI models)
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QInsights – founded 2024 – Generative-AI App for Qualitative Analysis (using various gpt4 models through Microsoft Azure)
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Quirkos - founded 2013 - Established CAQDAS package incorporating automated transcription since 2023
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Reveal - founded 2024 - Generative-AI for Qualitative Analysis (using OpenAI models)
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Transana - founded 2002 - Established CAQDAS package incorporating automated transcription since 2023
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Wordstat – founded 1998 – Established Text Mining package incorporating Generative-AI capabilities since 2025










